Our Electric bike are “maintenance free” meaning that the servicing required can be met by any standard cycle shop.

All things considered, it’s genuinely simple to keep up your Electric Bicycle without anyone else. We’ll assist you with all the guidelines every once in a while. As for service, most customary bike shops and independent mechanics can support your Electric Bicycle without any problem. With respect to the repairs, our production and QC are smoothed out enough so you won’t need to make visits to the mechanic. After 1 month of ownership or 200-250km riding (this must be completed within 2 months of purchase) Low Use Riders (riding a couple of days a week throughout the year, generally dry days. Typical distance 40-50km per week): Quarterly Service Medium to high use riders: (Regular riding/commuting throughout the year, all weather conditions. Typical distance 100-250 km per week): Quarterly Service.

Never clean the bike with a power hose, use a damp cloth and dry down after cleaning. Before cleaning your e-bike it’s good practice to remove your battery. The cleaning process is just like cleaning a regular push bike. It’s best to use a bike cleaner or just a warm damp cloth. Be careful to avoid the electrics & battery terminals. Never use a high-pressure cleaner to wash your electric bike, it could damage the electronics. Never fully submerge your electric bicycle in water. 

Best practice is to charge the battery after every use. You should never leave your battery uncharged. The Lithium Ion batteries used in our range of electric bikes do not suffer from the memory effect. ‘Memory effect’ or ‘floating Voltage’ are the common terms used for Voltage depression which is usually associated with Ni-Cad and NiMH batteries. The effect is that the battery fails to deliver its original full capacity, seemingly to have ‘remembered’ previous part charge levels.

Our batteries will charge from completely empty to full in 3 hours* for a 7.5 Ah battery and anywhere near 5-6 hours for a 12.5 Ah battery with 2A charger. And 20A battery will charge in 4-5 hours with a 5A charger.

All our batteries will provide 800 – 1000 charge cycles without any power loss and are covered by our 1 year warranty.

The battery has five LEDs to show you the amount of charge left, so you can plan your ride accordingly. However if you run out of battery you can also pedal just like a standard bicycle.

When you pedal, the motor is automatically activated and will give you an appropriate amount of power depending on your pedaling.

Yes absolutely, all of our bikes are road legal and you don’t need a license to ride electric bikes that meet the speed limit of 25km/hr. But we do recommend wearing helmet while riding an e-bike for safety purpose.

Yes, all of our e-bikes electrics are safely housed to protect them whilst cycling in even in the rains. It is essential however that after riding in wet weather to remove the battery and dry the battery housing and terminals with a cloth or towel. (Don’t fully submerge the bike in water or wash your frame using a pressure washer.)

Yes, as a matter of fact next to fitness it’s one of the main reasons people choose to cycle to work. The travel cost per km is as low as 5paise per km.

Yes, all our electric bikes are sold come inside a 7 ply cardboard box packing and are 95% assembled. The only thing the customers have to assemble is the front wheel and the handle bar. The tools to fit the same are also provided with the bike.

Yes, all our e-bikes come with a one year peace of mind warranty covering the motor and battery. Electronic components such as charger, LCD display, throttle, pedal assist sensor, light, horn and electronic brake cut off also have a 1 year warranty.

Our lightest ebike is our model Toroid which weighs in at 19kg, including the battery. Our heaviest commuter bike is our model Maverick weighing in at 30kg and RUDRA weighs 25Kg.The specific weight for each of our models can be found in the specifications of the bike’s page.